• Careers

    By bringing your talents to the multidisciplinary team at Eli India, you'll be doing work that makes a difference to perk up the way people do business around the USA, Canada, Ireland and Philippines. We look for people who carve up our energy to shape the kind of culture and challenge that you'd expect from a fast growing organization.

Quality Analyst

Location: Faridabad

Experience: 3-4 years, Relevant: Atleast 1 Year

Shift Time: 5:30 – 2:30 AM

No of Positions: 15

Job description

1. Allocation of work to be completed within TAT
2. Process audit to be focused on and not transaction audit
3. Attending client calls for training and calibration purpose
4. Cross trainings of different processes and different functions
5. Providing call audit feedback
6. Calibrating with SMEs on Errors and issues identified on weekly basis
7. Coaching and sharing feedback with Operations buddy on daily identified errors
8. Publishing Daily, Weekly & Monthly Quality Reports and Dashboards

Key Skills Needed(CTQ’s) { Must Have }

1. RCM Experienced
2. Good Excel Knowledge & Power Point Presentation
3. Good IQ

Desired Skills (CTP’s) { Good to have }

1. Quality Tools trained
2. Presentations & Documentations knowledge

Qualification - Graduate

Eli India
SSR Corporate Park, Ground, 1st and 7th Floor, Near NHPC Chowk Metro Station, Sector 27B, NH-2, Faridabad Faridabad, Haryana 121003
Phone: +91 129 4294700