• Careers

    By bringing your talents to the multidisciplinary team at Eli India, you'll be doing work that makes a difference to perk up the way people do business around the USA, Canada, Ireland and Philippines. We look for people who carve up our energy to shape the kind of culture and challenge that you'd expect from a fast growing organization.

Executive-Customer Care

Location: Faridabad

Experience: 1-5 years

Shift Time: 5:30 pm-2:30am

No of Positions: 2

  • Must have worked in a US based process
  • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Attracts potential customers by answering product and service queries; suggesting information about other products and services.
  • Managing customer accounts by recording and updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Eli India
SSR Corporate Park, Ground, 1st and 7th Floor, Near NHPC Chowk Metro Station, Sector 27B, NH-2, Faridabad Faridabad, Haryana 121003
Phone: +91 129 4294700